Transforming community-led monitoring data for better services

Community-led monitoring (CLM) is a technique initiated and implemented by local community-based organizations, civil society groups, people living with HIV, and other marginalized groups or communities that collect quantitative and qualitative data about services. The main characteristics is its focus on getting input from recipients of services in a routine and systematic approach that will translate into action and change.

Thus, CLM helps puts communities, their needs, and their voices at the center of the national response.

A CLM approach led by local civil society organizations assists funders and public institutions in identifying issues of service access that have resulted in chronic problems, obstacles, and hurdles for long-term service consumption. CLM’s mission is to identify data-driven solutions to eliminate barriers, while at the same time ensuring that beneficiaries receive optimal client-centered services.


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2 thoughts on “Transforming community-led monitoring data for better services

  1. Absolutely. Community-led monitoring is very useful in helping communities to gain the ability to collect and analyze their own data. A novel experiment in India empowered villagers—particularly women, many of them illiterate—to design their own process for collecting and deploying data to track changes in the quality of public services and in their living standards and to make better decisions in village meetings. Source: https://courses.edx.org/assets/courseware/v1/bdedd76a070fe66c7f541fba7929ce14/asset-v1:WBGx+DBL01x+3T2021+type@asset+block/w1_r3.pdf

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