Since the main characteristics of CLM is its focus on getting input from recipients of services in a routine and systematic approach that will translate into action and change, putting and capturing their needs, and voices at the center of the national response then requires identification of data-driven solutions.
What Do We Mean by Data-Driven?
Data-drivenness is about building tools, abilities, and, most crucially, a culture that acts on data touching upon the whole analytics value chain, indeed the whole organization. Refer to What Do We Mean by Data-Driven? – Creating a Data-Driven Organization [Book] (oreilly.com)
Mainstreaming Data analytics in CLM may be of great support to local civil society organizations in assisting their funders and the public institutions at large in identifying issues of service access that have resulted in chronic problems, obstacles, and hurdles for long-term service consumption.
According to Thomas H. Davenport & Jeanne G. Harris, (2007), data analytics means the extensive use of data, statistical and quantitative analysis, explanatory and predictive models, and fact-based management to drive decisions and actions. Refer to Thomas H. Davenport & Jeanne G. Harris. (2007). Competing on Analytics: The New Science of Winning (Vol. 148). https://www.pdfdrive.com/competing-on-analytics-the-new-science-of-winning-e193192329.html
Using data analytics will enhance CLM’s mission in the strategic identification of data-driven solutions, which will ultimately lead stakeholders in eliminating the prevailing barriers, while at the same time ensuring that beneficiaries continue to receive optimal client-centered services.
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